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Reviews

At Red Lion Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
14 Reviews

Michael Brothers
10/01/2024
Located in Lebanon, OH
Copying from my google review. But please use this in your advertisements. During the recent heat wave, I was in the airport and called them when our HVAC went out. They came out, inspected the unit, realized that the cause was simply a build-up of dust (due to our ignorance) that was causing the unit to intermittently turn off on hot summer days. Will took care of the problem, and was willing to continue the service call if that didn't fix the problem. I cannot be more thankful and complementary about our experience with these honest HVAC professionals. They truly went above and beyond to help us out and will forever have our business.
Service: System Repair
Expertise
Promptness
Vi And Dean Hopkins
02/23/2023
Located in Lebanon
We've been using this company for over 30 years and they never fail to take good care of us! Great people- great service. They really are very knowledgeable and fair.
Expertise
Promptness
Dick Flack
10/31/2021
Located in Lebanon
If you need a knowledgable and professional heating and air conditioning company, I strongly recommend Red Lion Heating & Cooling. They replaced my system with one that is not only efficient but does a great job as was discussed with the owner, Kenny. Everything we discussed he made sure happened. They were on time, demonstrated professional workmanship, and took the extra steps if something they noticed needed correcting; very through. They are there to take care of the customer in a professional manner and not trying to sell gimmicky extras.
Service: New System Installation
Expertise
Promptness
Dan C.
05/11/2021
Great customer service. They were out in the afternoon servicing my account unit that wasn't working. They diagnosed the problem and fixed what they...
Chris Cumming
12/01/2020
Located in Monroe
Awesome install and wonderful equipment. The turn around time for the install was very exceptional and the price was amazing!
Service: New System Installation
Expertise
Promptness
Kyle B.
06/18/2020
Ken and the guys with Red Lion Heating & Cooling are exactly what you want in a service industry like this. They've proven themselves to be knowledgeable,...
Rochelle
03/12/2020
Located in Middletown
Red Lion Heating & Cooling has done a great job installing our new gas furnace / air conditioning system. I appreciate the patience with all of the questions I had, and I appreciate the outstanding quality of service! Thank you Red Lion Heating & Cooling! 
Christie
03/12/2020
Located in Lebanon
We put up with our poorly installed HVAC system for 20 years. This summer (2011), Red Lion replaced all exposed duct work in our basement and installed a new furnace and air conditioning unit. We cannot say enough about their attention to detail, cleanliness, and courtesy. We would recommend them to anyone - thank you Kenny and team! 
Doug & Dianna
03/12/2020
Located in Maineville
Excellent service, extremely knowledgable. Joel went above and beyond to improve the operation of our AC. It has never performed better! We will recommend your company to everyone we know!
Martin N.
03/12/2020
Located in Maineville
Excellent service! Fast response, and my AC has never been this cool and quiet. Thank you Red Lion!
Erik M
03/12/2020
Located in West Chester
I was surprised that when he said he would be there at 7am he was there a quarter till! That never happens when I have house calls!! Very friendly and clean, I would recommend them to anyone. All my family is already using them. What a great company!
A. Flora
03/12/2020
Located in Mason
Prompt and courteous says it all for this company. Thank you so much for quickly coming to the rescue when my air conditioning unit decided to fail me. Red Lion Heating and Cooling's Joel got it back up and running quickly and efficiently. 
Melissa
03/12/2020
Located in Lebanon
i am sitting in my nice cool house because of you guys and i know if we have any more issues we will be calling you thanks for a job well done! 
Dena B.
05/15/2018
Our AC quit and after a very sweaty Mother's Day weekend we were referred to these folks by a mutual friend (thanks Randy H!!) We had 3 technicians out...